Successful management is a major goal of contemporary organizations. Among key factors that contribute to organizational effectiveness, efficiency, and economy, none is more basic than human capital. A major goal of this study is to design an integrative model of interpersonal trust between leaders and subordinates for successful management. Specifically, this research is to discover and probe such behavioral determinants of interpersonal trust as open communication, generosity, fairness, expertise, and participatory management. In addition, trust in leader is comparatively analyzed between public and private organizations.
The results show that fairness is the most influential factor to trust in leader among factors. In addition, leaders' generosity has positive relationship with trust in leader. Also, open communication and participatory management have positive impact on trust. Finally, expertise in leaders can affect trust in leaders. The t-test results show that the perceived level of trust in leaders and characteristics affecting trust in leaders are higher in private organizations than in public organizations. |