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Addressing emergency, such as natural and artificial disaster, is an important duty of public administration. Many articles state the importance of effective collaboration to deal with emergency. However, the effective collaboration among agencies and members to deal with emergency is not easy in reality. Therefore, it is meaningful to ask next questions. How can the effective collaboration to address urgent situations happen? What elements or aspects are required for effective collaboration? For the purpose of the study, the paper examines the applicability of inclusive management to the effective collaboration among organizations to deal with emergency. It is a case study. The 9/11 Arlington county case in 2001 (terrorist attack on Pentagon) was selected to examine the roles of inclusive management in collaboration. The paper used interviews and documentary survey to make a deep investigation of the processes of emergency preparedness. The results show that relational, informational, and operational aspects affect effective collaboration among organizations to address emergency. By finding that relational and informational works help the inclusion of organizations for common goals, which affects effective collaboration among organizations, the paper provides the evidence of the applicability of inclusive management to organizational collaboration in emergency management.
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